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We do not accept returns due to customer convenience.

Returns are only accepted for defective products, with shipping costs covered by us.

In the case of returns, we will refund the product price plus shipping, but cannot guarantee repair costs.

As these are reused items, we cannot provide repairs, exchanges, or replacement products.

Returns cannot be accepted more than 7 days after product arrival, even for defects.

As these are reused items, we cannot accept returns or refunds for minor stains or marks.

For more details, please see 'Order cancellation and returns'

• When 'Individual shipping fee' is not listed
• When 'Individual shipping fee' is listed

• When 'Individual shipping fee' is not listed
• When 'Individual shipping fee' is listed

• When 'Individual shipping fee' is not listed
• When 'Individual shipping fee' is listed

• Notes on receiving products
• About payment
• Returns, refunds, and return guarantee

• How to use store pickup service
• Store pickup service procedure
• Store pickup service payment methods
• Returns and refunds for pickup orders